hb333 Terms & Conditions

1. Introduction and Acceptance of Terms

hb333 operates as an online casino and sports betting platform accessible to eligible players in Bangladesh. The platform offers a range of gaming products including casino games, live dealer tables, slot machines, crash games, and sports betting markets covering cricket, football and other disciplines. All services are provided subject to these Terms & Conditions, which govern the relationship between hb333 and every registered player on the platform.

hb333 reserves the right to amend, update or replace these Terms & Conditions at any time without prior notice. The most current version of these terms will always be published at hb333.club/terms-conditions. Continued use of the hb333 platform following any amendment constitutes your acceptance of the revised terms. Players are encouraged to review these Terms & Conditions periodically to remain informed of any changes that may affect their use of the platform.

Key Terms at a Glance

2. Eligibility Requirements

To open and maintain an account on hb333, a player must meet all of the following eligibility criteria. hb333 reserves the right to request documentary evidence confirming eligibility at any time.

• You must be at least 21 years of age. hb333 strictly enforces a 21+ policy across all games, betting markets and platform features.
• You must be a resident of Bangladesh or otherwise be accessing the platform from a jurisdiction where online gaming is not prohibited.
• You must register using accurate, true and current personal information. The name on your hb333 account must match the name on your identity documents and on the Bangladesh mobile number used for registration.
• You must not be subject to any self-exclusion agreement, either with hb333 or with any other gaming operator, that would otherwise prohibit you from opening a new account.
• You must not be registering on behalf of another person or any corporate entity. hb333 accounts are strictly personal and non-transferable.

hb333 may at its sole discretion decline any application for account registration without being obliged to provide a reason. Where age verification cannot be completed satisfactorily, the account will be suspended and all funds held pending resolution of the verification process.

3. Account Registration and Security

Each eligible person may register only one account on hb333. Registration requires a valid Bangladesh mobile number, a chosen password, confirmation of age eligibility, and agreement to these Terms & Conditions. The following account security obligations apply to all registered players at all times.

• You are solely responsible for the security of your hb333 login credentials. You must not share your password with any third party under any circumstances.
• You must notify hb333 support immediately if you believe your account has been accessed by an unauthorised person or if your registered Bangladesh mobile number has been compromised.
• hb333 is not liable for any losses arising from unauthorised account access where the player has failed to adequately protect their login credentials or has knowingly or recklessly shared them with a third party.
• KYC (Know Your Customer) verification may be required before withdrawals are processed. Players may be asked to submit a copy of a government-issued photo ID and proof of ownership of the payment method used for deposits.
• Players must keep their registered contact details current. hb333 communications regarding account status, transaction confirmations and important notices will be sent to the registered mobile number or email address on the account.

hb333 does not employ support agents who will solicit your password via any communication channel. If you receive a message purporting to be from hb333 that requests your password, treat it as fraudulent and contact hb333 support to report it immediately. Your account security is a shared responsibility, and hb333 takes its side of that responsibility seriously.

4. Deposits, Withdrawals and Payment Terms

hb333 supports BDT deposits and withdrawals exclusively. The following payment terms apply to all financial transactions on the platform. Players are responsible for ensuring they understand these terms before initiating any transaction.

• The minimum deposit amount is ৳100. The minimum withdrawal amount may vary by payment method and is published in the Cashier section of the platform. hb333 does not charge fees on standard deposits or withdrawals, though third-party payment processors may apply their own charges.
• All deposits must be made from a payment account held in the player's own name. Deposits received from third-party accounts — including shared bKash or Nagad wallets — may be returned and the player's account may be suspended pending investigation.
• Withdrawals are subject to identity verification (KYC). hb333 may request documents confirming your identity and your ownership of the withdrawal method before releasing funds. Processing times for verified withdrawals are typically three to five minutes for mobile wallets (bKash, Nagad, Rocket) and up to 24 hours for bank transfers.
• hb333 reserves the right to delay or decline any withdrawal where the platform has reasonable grounds to suspect fraudulent activity, money laundering, bonus abuse or a breach of these Terms & Conditions. In such cases, the player will be notified and given an opportunity to provide evidence to the contrary.
• Winnings accumulated through a bonus must satisfy the applicable wagering requirement before they can be withdrawn. Attempting to withdraw bonus funds before wagering requirements are met will result in the forfeiture of the bonus and any associated winnings that have not yet cleared the rollover threshold.

hb333 does not accept deposits or process withdrawals on behalf of any third party. All funds deposited into an hb333 account must represent the player's own money, derived from legitimate personal sources. Any evidence of funds sourced from criminal activity, money laundering or unauthorised third-party payment will result in immediate account closure and reporting to the appropriate authorities.

5. Bonuses and Promotional Offers

hb333 offers various bonuses and promotions to eligible players. All bonuses are subject to the terms set out in this section and to any specific terms communicated at the time of the individual offer. In the event of any conflict between the general bonus terms below and the specific offer terms, the specific offer terms shall prevail.

• Bonuses are available only to players who have completed account registration and, where required, identity verification. hb333 may at its discretion restrict bonus eligibility based on a player's history, location or payment method.
• Welcome bonuses are available to new players on their first deposit only. A player who closes their account and re-registers is not eligible for a second welcome bonus. Duplicate accounts created solely to claim multiple welcome bonuses will be closed and all bonuses forfeited.
• All bonuses carry a wagering requirement that must be satisfied before withdrawal of bonus-derived winnings is permitted. The wagering requirement multiplier, qualifying games, maximum bet per spin or round while a bonus is active, and the expiry period are all specified in the individual offer terms.
• hb333 reserves the right to withdraw, amend or cancel any bonus offer at any time without prior notice. Where a bonus is withdrawn before a player has met the wagering requirement, hb333 will at its discretion either extend the completion period or remove the bonus and return the player's original deposit.
• Free spins issued as part of a promotional offer are subject to maximum winnings caps unless otherwise stated. Any winnings from free spins exceeding the stated cap will be removed from the player's balance automatically.

Bonus abuse — including but not limited to placing opposing bets to guarantee profit regardless of outcome, exploiting system errors to generate bonus credit, or coordinating with other players to abuse promotional terms — will result in the cancellation of all bonuses, forfeiture of all associated winnings, and permanent closure of all implicated accounts. hb333 employs automated monitoring systems to detect bonus abuse and takes a zero-tolerance approach to any player who deliberately exploits promotional terms.

6. Responsible Gaming and Age Verification

hb333 is committed to promoting responsible gaming across its entire platform. The platform enforces a strict 21+ age policy and provides a range of tools to help players manage their gaming activity. The following responsible gaming provisions form part of these Terms & Conditions and are enforceable against all players.

• Players may set daily, weekly or monthly deposit limits from within their account settings. Once a deposit limit is lowered, the change takes effect immediately. A request to raise a deposit limit is subject to a mandatory 72-hour cooling-off period before the increase becomes active.
• Self-exclusion is available to any player at any time. A player who activates self-exclusion will be locked out of the hb333 platform for the period they select. hb333 will honour all self-exclusion requests without question and will not send any promotional communications to a self-excluded player during their exclusion period.
• Session time reminders can be configured by the player to display an alert after a defined period of continuous play. hb333 recommends that all players make use of session time limits as part of a healthy and sustainable approach to gaming.
• Any player who believes they may have a gambling problem is encouraged to contact the hb333 support team immediately. Support is available 24 hours a day, 7 days a week. hb333 support will always treat responsible gaming inquiries with complete confidentiality and without judgment.

hb333 does not direct marketing to players who are self-excluded, who have reached their deposit limit, or who have otherwise indicated they wish to reduce their gaming activity. The platform maintains a firm commitment to never exploiting vulnerable players and regards responsible gaming not as a regulatory checkbox but as a genuine obligation to the people it serves.

7. Prohibited Conduct

The following conduct is strictly prohibited on the hb333 platform. Any player found to have engaged in prohibited conduct will face immediate account suspension, forfeiture of all balances and winnings, and may be reported to the relevant authorities. hb333 applies a zero-tolerance policy to all forms of fraud, cheating and abuse.

• Registering more than one account, or registering an account using false identity information, including the identity of another real person without their consent.
• Using any software, bot, script, algorithm or other automated tool to interact with the hb333 platform in a manner not sanctioned by hb333, including any tool designed to give an unfair advantage over other players or over the house.
• Colluding with other players to manipulate the outcome of any game, betting market or tournament on the hb333 platform.
• Depositing funds derived from criminal activity, including fraud, theft or money laundering, or using the hb333 platform to process proceeds of crime.
• Exploiting technical errors, software bugs or system vulnerabilities to gain credits, winnings or any other benefit not legitimately earned through normal gameplay.
• Harassing, threatening or abusing other players or hb333 support staff through any communication channel available on or relating to the hb333 platform.

Where prohibited conduct is detected, hb333 will act without prior warning. The platform's decision on matters of prohibited conduct is final. Players who dispute a prohibited conduct finding may submit a formal complaint to the hb333 support team, which will be reviewed in accordance with the platform's complaints procedure.

8. Account Suspension and Termination

hb333 reserves the right to suspend or permanently close any player account at its sole discretion. The following circumstances may result in account suspension or termination, without limitation.

• Breach of any provision of these Terms & Conditions, including but not limited to age requirement violations, prohibited conduct, and payment fraud.
• Failure to complete identity verification (KYC) within the time period specified by hb333, or provision of false or misleading documentation during the verification process.
• At the request of the player, including requests made via the self-exclusion facility or a formal account closure request submitted to hb333 support.
• Where hb333 determines, in its reasonable judgement, that continuing to provide services to a player poses a regulatory, legal or reputational risk to the platform.

Upon account closure — whether initiated by hb333 or the player — any verified real-money balance remaining in the account will be returned to the player via the payment method used for the most recent deposit, provided no outstanding verification requirements exist and no breach of these Terms & Conditions has been established. Balances derived exclusively from bonuses that have not met wagering requirements will not be returned.

9. Intellectual Property

All content on the hb333 platform — including but not limited to the hb333 brand name, logo, website design, graphics, text, game interfaces, software, code, and all other materials — is the exclusive property of hb333 or its licensors and is protected by applicable intellectual property laws. No content from the hb333 platform may be reproduced, distributed, modified, publicly displayed, or otherwise used without the prior written consent of hb333.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the hb333 platform for personal entertainment purposes only. This licence does not extend to any commercial use of hb333 content, any systematic extraction of data from the platform, or any use of hb333 trademarks or branding in a manner that could cause confusion as to the source or endorsement of any third-party product or service.

10. Limitation of Liability

To the fullest extent permitted by applicable law, hb333 excludes all liability to players for the following categories of loss or damage, regardless of whether such loss or damage was foreseeable, arose in contract, tort, or otherwise.

• Loss of profits, revenue, business, anticipated savings, goodwill or reputation arising from a player's use of or inability to use the hb333 platform.
• Any loss or damage caused by platform downtime, technical failures, network interruptions or maintenance periods outside hb333's reasonable control.
• Any indirect, special, incidental or consequential loss arising from a player's use of the hb333 platform, including any loss arising from the player's reliance on any information, content or service provided by hb333.

Nothing in these Terms & Conditions shall limit or exclude hb333's liability for death or personal injury caused by its negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law. hb333's total liability to any player in respect of any single claim shall not exceed the net value of funds deposited by that player in the twelve months preceding the claim.

11. Privacy and Data Protection

hb333 collects, processes and stores player personal data in accordance with its Privacy Policy, which forms an integral part of these Terms & Conditions. By registering an account on hb333, you consent to the collection and processing of your personal data as described in the Privacy Policy. The full Privacy Policy is available at hb333.club/privacy-policy.

hb333 implements technical and organisational security measures designed to protect player data from unauthorised access, accidental loss, destruction or disclosure. All data transmitted between a player's device and the hb333 platform is encrypted using 256-bit SSL technology. hb333 does not sell player data to third parties and does not use player data for purposes beyond those described in the Privacy Policy without the player's explicit consent.

12. Amendments to These Terms

hb333 reserves the right to amend these Terms & Conditions at any time. Amendments will be published at hb333.club/terms-conditions and will take effect immediately upon publication unless otherwise stated. Where an amendment materially affects a player's rights, hb333 will make reasonable efforts to notify registered players via their registered contact details prior to the amendment taking effect.

Your continued use of the hb333 platform following the publication of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not agree to an amendment, you must stop using the hb333 platform and may request account closure and return of your verified balance by contacting hb333 support.

13. Governing Law and Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws applicable to the jurisdiction in which hb333 operates. Any dispute arising between a player and hb333 that cannot be resolved informally through the hb333 support team shall be submitted to binding arbitration in accordance with the arbitration rules applicable in the relevant jurisdiction. Players agree to waive any right to a jury trial or class action proceeding in connection with any dispute arising from these Terms & Conditions.

Players who wish to raise a formal complaint against hb333 should submit their complaint in writing to the hb333 support team via the contact details provided on this page. hb333 will acknowledge receipt of a formal complaint within 48 hours and will endeavour to provide a full response within 14 business days. Where a complaint cannot be resolved to a player's satisfaction within that period, the player may seek alternative dispute resolution through the appropriate channels in their jurisdiction.

14. Contact Information

If you have any questions regarding these Terms & Conditions, wish to make a formal complaint, or need to contact the hb333 compliance team, please use the contact details below. hb333 support is available 24 hours a day, 7 days a week via live chat on the platform and by email.

Email: [email protected]